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Create a 12-Month Plan in Just Two Hours, With a Little Bit of Magic

There’s something about the start of a new year that makes it a perfect time to get your team together to lay down plans and set priorities for the next 12 months. But try getting them to hunker down in a meeting room for a couple of days when their “day jobs” are so demanding. […]

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How to Help Remote Colleagues Feel Less Lonely and More Connected

Some people just light right up when the holidays come around. They love hunting for that perfect gift, the wrapping, decorating, baking, holiday parties, music, and all of the other traditions that come with the holidays. But for those who feel socially isolated, the holidays can be an especially difficult and lonely time.   That’s

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Damage done: Leadership lessons from a fairytale team

Baseball may not be your thing. And if you’re from certain regions of the U.S., you may not want to hear one more thing about a winning Boston team. (I admit, it can get tiresome.) But please hear me out: The 2018 Boston Red Sox team was the best evah to take the field in Fenway Park, and

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Moving from Ideas to Action in a Virtual World

You’re excited about the stunningly creative ideas your team has spawned ever since you’ve begun to include a brainstorming segment into every (virtual) team meeting. In fact, your team has generated about six months’ worth of great ideas just waiting to be implemented. And they’ll keep on waiting, and waiting and waiting — until you

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How to Win Friends and Influence People When You’re Invisible

Most people I know who work remotely wouldn’t have it any other way. The commute is great, work hours are flexible, they have fewer interruptions and more privacy, they can listen to their own playlist music anytime they want, and the dress code is pretty lax, just to name a few reasons. But working remotely,

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When Collaboration Becomes Way Too Much of a Good Thing

We’re sold on the benefits of team collaboration, at least in theory: Many heads are better than one. Diverse perspectives lead to better ideas. Cross-pollinating knowledge and lessons learned make us all smarter. Many hands make light work. The whole is greater than the sum of the parts. And so on. But sometimes (some would argue too much of

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Wait! Was that Supposed to be Funny?! Depends!

It took many emails, phone calls and personal visits to establish my credibility with this group of senior managers who had gathered in our Hong Kong office for a carefully-orchestrated strategic planning meeting. But all of that changed in an instant with one inappropriate, poorly-timed joke by my manager who had insisted on kicking off

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Adapting to a New Culture Takes Curiosity, Humility and Patience

You’re eagerly awaiting the start of your overseas assignment. You’ve learned enough of the language to be passably proficient. You’ve studied films, books and articles to understand cultural norms and nuances, and you’ve even interviewed a few native-born colleagues to find out where the cultural landmines might be hidden. Things go smoothly, at first. Your

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Can’t We All Just Disagree? Reviving the Lost Art of Civilized Disagreement

Imagine you’re part of a group coming together to agree on a make-or-break decision. Which of these scenarios would you prefer: 1) After an amicable (and blessedly) brief conversation, everyone easily agrees to go along with the majority or 2) A heated debate ensues, with people from opposing viewpoints passionately arguing their respective positions? If

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