conversations - Page 6 of 16

Seriously, Here’s How Improv Techniques Can Liven Up Any Virtual Meeting

Newsletter, Virtual & Hybrid Meetings / Nancy Settle-Murphy

Can you picture yourself in any of these scenarios? You’re about to launch a virtual conversation where everyone’s perspectives are needed, and you look out to a screen full of pixelated faces that reflect skepticism, boredom, fear, frustration, or any combination. You’ve designed a virtual learning program where deep conversations are required to build needed […]

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Virtual Strategic Planning: The Silver Lining

Leave a Comment / Newsletter, Virtual & Hybrid Meetings / Nancy Settle-Murphy

When news of Covid hit about eight months ago (or was it eight years ago?) many of us thought we’d be back to “normal” within a few months. Workers would be returning to offices, groups could meet again in person, and conferences and events scheduled for 2021 could go on as planned. But of course, we were

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To Manage Difficult Behavior in Virtual Meetings, Be Diplomatic Yet Assertive

Leave a Comment / Newsletter, Virtual & Hybrid Meetings / Nancy Settle-Murphy

Ever been in a virtual meeting when someone completely dominates the conversation, refusing to pause long enough for anyone else to say a word? Or when someone steers the conversation down an achingly long path that’s completely off-topic? Or when a person is so distracted that they keep asking to repeat the question? And of

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Virtual Meetings: Why Bother Showing Up If You’re Not Really Present?

Leave a Comment / Newsletter, Virtual & Hybrid Meetings / Nancy Settle-Murphy

You’re trying to pay attention to your third video meeting in a row, where your colleague is making an impassioned case for getting the team much-needed resources. Despite the fact that you’re desperate for this request to be approved, you’re struggling to focus. In part, it’s because you didn’t bother to review the documents she sent so

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How Video Meetings Mess with Your Head and How to Make it Better

Leave a Comment / Newsletter, Tools & Technology / Nancy Settle-Murphy

I could tell by the glowing yellow line that framed Amy’s video image that she was saying something. But for the life of me, I couldn’t absorb the meaning of her words, even though I could hear her just fine. Maybe it was the fact that this was the third Zoom workshop that I facilitated

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Overcoming the Painful Loss of Casual (But Vital) Connections in the Time of COVID

Leave a Comment / Inclusion & Well-Being, Newsletter / Nancy Settle-Murphy

For the last few weeks, I’ve been working with hundreds of members and leaders who are part of suddenly-virtual teams, all trying to come to grips with the implications of the “new normal,” whatever that may come to mean. While many seem to be forging ahead without skipping a beat, many more confess to feeling a grievous

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Responding to the Covid-19 Crisis: Fast Learning, Decisive Action and Targeted Communications

Leave a Comment / Continuous Learning in a Virtual World, Newsletter / Nancy Settle-Murphy

“Alarm bells first went off back on February 2 when our senior leadership team got an email from an employee in our LA office who expressed concern about two employees returning from a trip to China. Though barely a blip in the U.S., the Coronavirus was starting to make headlines in China. We responded by

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When You’re Suddenly Forced to Go Virtual – An Essential Checklist

Leave a Comment / Leadership & Management, Newsletter / Nancy Settle-Murphy

* This is a special edition of Communique to help those who must suddenly shift their face-to-face meetings, events and training sessions to a virtual space. These tips should help ease the transition.* By Nancy Settle-Murphy, Guided Insights, and Jesse Bibbee, Gazelle Interactive After months of planning, everything is finally in place for next week’s two-day meeting

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Why Can’t Everyone Just Agree? 8 Tips for Building Consensus

1 Comment / Newsletter, Productive Conversations / Nancy Settle-Murphy

The meeting room stunk of burnt coffee, half-eaten sandwiches and too many bodies compressed into a small, windowless room for too many hours. People participating via video felt that for once, being physically removed from the action was actually a blessing. After two days of dithering, this group seemed no closer to making a decision

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The Dangers of Empathy Unexamined

1 Comment / Inclusion & Well-Being, Newsletter / Nancy Settle-Murphy

The tension in the room was palpable as people waited for the meeting to begin. Some perched on the edge of their seats silently staring ahead. Others fidgeted nervously. It was a first. More than 25 people from seven countries had gathered together in one room for this planning session, convened to determine the strategic direction

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